Account Manager - Tockwith

Job Title: Account Manager

About Bert & May:

Bert and May is a lifestyle brand, providing a range of interior design products to both the trade and retail market. Its flagship store is based out of a beautiful warehouse in Bethnal Green and its head office hub is located in Tockwith, North Yorkshire. The brand has an exciting growth strategy, with ambitions to increase the number of retail outlets across the UK and create one of the leading retail e-commerce sites.

About the Role:

This is a fantastic opportunity for someone to join this exciting and ambitious design business.

We are looking for an account manager to join our London team. Based from our warehouse space on Vyner Street you will be responsible for sourcing new customer relationships with designers and architects, acting as a sales representative for new and existing customer, arranging meetings both at the warehouse and at designers’ premises.

You will be motivated, sales driven, focused and looking to develop within the role at an exciting time in the company.

Your responsibilities will include but not be limited to:

Managing the sales inbox and forwarding sales enquiries to other team members where necessary
Managing the sales enquiries log using Pipedrive, our CRM
Following up with samples and leads that are sent through
Managing the sales process from beginning to end; following up on all queries in a timely and professional manner and handing over to the Customer Service team once completed.
Building relationships with potential repeat business customers
Sourcing new customer relationships and acting as a sales representative for new and existing customers
Learn extensive product knowledge
Achieving sales targets

In addition to this, you will:

Have at least one year’s sales experience
Previous luxury good experience is essential
Previous experience within a lifestyle brand desirable.
Have very good IT skills, particularly Microsoft Outlook, Excel and Word
Knowledge of Xero is desirable, but not essential.

- Be sales driven

- Be customer focused

- Have excellent communication skills

- Be highly organised and efficient

Salary: negotiable with uncapped commission 

Required education:

Secondary education

Required experience:

Luxury goods: 1 year
Recruitment consultant experience advantageous