White Glove Delivery:
Our premium service delivers your products directly into you home, taking the stress away from a curb side delivery service. For a fee of £75 + VAT our white glove delivery service makes sure that both our products and our customers receive the customer service that they deserve.
This service is charged at £75+ VAT for delivery within the M25 for anything up to 20 metres squared. If customers in mainland UK would like this service we can provice a quote for you.
UK Mainland Deliveries:
Please note that a fixed delivery fee of £50 plus VAT will be charged for all orders of between one and twenty square metres, an additional £50 + VAT will be charged for each additional twenty square metres. Standard delivery is a curb side delivery option and is available for UK Mainland only. Please note your delivery can arrive any time between 9am and 5pm with this service.
If you wish to book a time slot for your delivery, an additonal charge of £25 + VAT will be charged per every twenty square metre. The time slots available are as follows:
If you wish to book a specific time slot, please mention this to our dispatch team when arranging your delivery.
UK Mainland Trade Customers:
Trade customers will be charged the standard fee of £50 + VAT per twenty square metre order.
Orders will arrive on a pallet not boxed secured with wooden pallet collars.
We have shipped tiles worldwide for many of our customers.
Please contact Bert & May with your full delivery address and postcode.
We will submit your order details to a haulage company which will provide us with their best quotes and services.
Terms and Conditions of Delivery
All orders are securely boxed, the boxes are then placed on a pallet and secured. Please note that our delivery times are a guideline, and may vary due to drying times and international haulage services.
We are unable to store any orders on behalf of customers. Any deliveries that have not been arranged within 6 weeks will be charged a holding fee of £25 per week until dispatched.
To speak to our Deliveries and Customer Care team, please call: +44 (0)203 7440776.