Custom Frame - Basin
Delivery prices quoted below are for mainland UK delivery only, if you require a quote for international delivery or need more information on delivery options please contact us on 0203 744 0776.
|Up to 4 Sample Tiles||Free of charge|
|Orders up to 20kg (courier delivery)||£15|
|Orders 21kg - 1000kg (pallet delivery)||£50|
|Orders 1001kg - 2000kg (pallet delivery)||£100|
|Orders 2001kg - 3000kg (pallet delivery)||£150|
|Orders 3001kg - 4000kg (pallet delivery)||£200|
All tile orders are bubble wrapped and boxed before being placed on a pallet and secured. Delivery charges are quoted excl. VAT.
All other products
Avoid delivery day disappointments:
- make sure you can accept a pallet delivery where applicable
- measure the area you plan to paint/tile carefully to ensure you order enough and consider adding 10% extra to be sure you have enough to complete
- if ordering basins check doorway and passageway measurements and consider how you will handle them and hang them – they are heavy!
We offer international delivery on all our products. Please contact us to obtain a quote.
We want you to be happy with your Bert & May order. If something isn’t right, contact us at email@example.com straight away and we will work hard to make things right for you.
TILES Not satisfied with your tiles? Just return them within 14 days of receipt for an exchange or refund. Do make sure you are happy before you start installation. We cannot exchange or refund once the tiles are cut or installed! You would be responsible for delivery and for the goods while in transit - our customer service team will be happy to help you find the right delivery service.
BESPOKEWe would not normally be able to offer exchanges or refunds on bespoke tiles due to the nature of the making process.
ALL OTHER ORDERSAll wood, brassware, basin and paint orders are 50% non refundable or exchangeable. This is due to the costs incurred in the preparation of the products.This does not affect your statutory rights.