Delivery Information

Delivery prices quoted below are for mainland UK delivery only, if you require international delivery please see international section below.

Handmade Tiles (excl. Luna & Siham Made to Order) 

Your order will arrive on a palletised curb side delivery with a third-party delivery company. Due to insurance policies the driver will not be able to assist you with carrying your order into your home; for this reason we do advise you have someone with you to help accept this order. Delivery charges are quoted excl. VAT. 

Outlet Tiles

All other products

Avoid delivery day disappointments:

• Make sure you can accept a pallet delivery where applicable
• Measure the area you plan to paint/tile carefully to ensure you order enough and consider adding 10% extra to be sure you have enough to complete
• If ordering basins check doorway and passageway measurements and consider how you will handle them and hang them – they are heavy!  
• Your order will arrive on a palletised curb side delivery with a third-party delivery company. Due to insurance policies the driver will not be able to assist you with carrying your order into your home; for this reason we do advise you have someone with you to help accept this order

International delivery

If you wish to order a sample or wish to place a full tile order for international delivery please contact our sales team on 0203 744 0776 or email sales@bertandmay.com.

International deliveries are subject to border and customs checks. You will be responsible for paying any import duties and taxes incurred. You will also need to provide any information required to clear your goods through your country’s customs. Bert & May are not liable for any delays caused by border/custom checks.