Delivery Information

Delivery prices quoted below are for mainland UK delivery only, if you require international delivery please see the international section below.

Handmade + Reclaimed Tiles

Your order will arrive on a palletised curb side delivery with a third-party delivery company. Due to insurance policies the driver will not be able to assist you with carrying your order into your home; for this reason we do advise you have someone with you to help accept this order. Delivery charges are quoted excl. VAT. 

Product	Delivery Charge
Handmade Tiles	£95
In Stock Tiles - Traveling from the UK	£50
Reclaimed Tiles - Traveling from Spain	£50
Sample Tiles (1 sample per product)	£5 per order (up to 4 tiles)

 

Next Day Delivery

Please note next day delivery items must be marked with 'Next Day Delivery Available' sticker. Please note next day delivery is for UK residents only and some areas are exempt.

We will contact you on the day of your order to confirm next working day delivery, if we cannot get hold of you your tiles will be delivered on our standard in stock delivery time of 3-5 days.

Minimum order quantity

1. Only 1 sample of any product can be ordered
2. The minimum order on our Portuguese Glazed tiles is 5sqm
3. The minimum order on our range of Handmade tiles is 1sqm 
4. The minimum order on our Bespoke Collection is 5sqm

Avoid delivery day disappointments:

• Make sure you can accept a pallet delivery where applicable
• Advise us of any restricted access to your property so we can deliver on the correct sized vehicle for your road
• Measure the area you plan to tile carefully to ensure you order enough and consider adding 10% extra to be sure you have enough to complete
• Your order will arrive on a palletised kerbside delivery with a third-party delivery company. Due to insurance policies the driver will not be able to assist you with carrying your order into your home; for this reason we do advise you have someone with you to help accept this order

International delivery

If you wish to order a sample or wish to place a full tile order for international delivery please contact our sales team on 0203 744 0776 or email sales@bertandmay.com.

International deliveries are subject to border and customs checks. You will be responsible for paying any import duties and taxes incurred. You will also need to provide any information required to clear your goods through your country’s customs. Bert & May are not liable for any delays caused by border/custom checks.