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Samples

Samples

We want you to love your tiles as much as we do, and ordering samples is the best way to make that happen. Here's everything you need to know about the process...

How to Order Samples
1.

If you’re local to York or Chelsea, pop into our showrooms, where we have tile samples of all our products available. Our design team will be on hand to work with you to create a moodboard for your project if you require one.

2.

Alternatively, if you are ordering online, simply select the sample option shown on any tile product.

3.

Your sample will be delivered in 3 working days. If you need your sample sooner, or want to chat about bespoke samples, contact our sales team.

Shipping

We can only send one sample per design, but you can order samples of as many different tile designs as you like. We offer free shipping for up to 4 tile samples, and then it's £15 for delivery.

Three reasons to order samples

It's incredibly important to see our products in the natural light of your space to ensure they're the perfect fit.

If you've never been to one of our showrooms, ordering tile samples will give you a real sense of what our tiles are all about.

As we use natural pigments and handmade processes, our items often have their own subtle variations in tone, texture, and depth - seeing them on screen just doesn't do them justice.

FAQ

How long will my tile sample take to arrive?

Our tile samples will be delivered to you in 3-5 working days, but if you need them sooner, please give us a call or visit one ofour showrooms.

Will the tile sample be a full tile?

Where possible, we send full-sized tiles as samples so you can really get a feel for them.

Anything else I need to know?

Please note that due to the natural pigments and materials that our tiles are made from, we cannot guarantee an exact colour match for samples on made-to-order goods. If you're ever feeling unsure, contact our design team, who are always on hand to help. The way your tiles looks is likely to change as the light shifts throughout the day, so once you have your tile sample/s, make sure you catch them in the morning and evening for a comprehensive overview.

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