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Online & In-Store Design Consultation

Online & In-Store Design Consultation

Our Design Consultation Service

We offer a Free Design Consultation service, to help guide you with your project vision or tile selection.  

Meet with our expert designers in our York, Bristol or London studio to chat about your plans and get some inspiration. Or meet virtually if that works better for you. Our designers are on hand to help you create your perfect interior.

Our Free Design Consultation service is a 20 minute online or in-store appointment.

For those who are looking for a full design service, we offer an additional Visualisation Service, so you can see the tiles in your space, as well as mood boards and plans. If you are interested, please ask one of our Designers during your appointment.

Meet Our Designers
    Sam

    Sam is our head designer in York and has a background in high-end design.

    Sam has a brilliant eye for design and ability to hone ideas to guide clients through their project. If you need help visualising a certain tile colour or pattern within a project, he can bring this to life on screen.

    Annie

    Annie has a background in furniture and interior design and loves combining interior styles to create unique and timeless schemes.

    Annie is an avid painter and uses knowledge of colour and texture to pull together design schemes. Her favourite part of the customer journey is finding out a customer's project and collaborating ideas together. She is from Sweden and speaks fluent Swedish.

    Nel

    Nel is our London studio manager and is a creative with a particular love for texture and unique interior schemes.

    Nel is always keen to tease out initial ideas and help form beautiful designs with our clients. If she is not working on projects, she is putting together mood boards to inspire and showcase our collections. Nel is the owner of Tayto, the resident Chelsea showroom corgi. 

    Emerald

    Emerald loves pattern design and particularly enjoys taking inspiration from old designs or interiors. She is most fond of timeless pattern with a modern palette.

    Emerald loves to bounce ideas back and forth with clients - running through schemes to create gorgeous, unique tile combinations. She loves creating physical moodboards to gain a better understanding of the overall look the client has in mind, pulling textures and colours to enhance the visuals of a scheme and help the client envisage their project.

    Claire

    With a 10-year career spanning the fashion, accessories & interiors industries Claire has knowledge of product, colour & trends

    With a 10-year career spanning the fashion, accessories and interiors industries Claire has an all-round knowledge of product, colour and trends and loves nothing more than a spectacular before and after makeover! She has firsthand experience managing her own freelance projects, from single rooms to full house renovations and understands the build from behind the walls right through to the finishing touches. If you have a vision, she’ll relish in making it a reality using our beautiful tiles at the heart of the design. 

    Rebecca

    Rebecca is our visualisation guru, and can bring any space to life.

    Rebecca has a well-rounded background, studying architecture before shifting focus to interiors, she has a strong grasp of the design process as a whole and a keen eye for detail. Creating beautiful interiors is always top priority whilst keeping one eye on the practical side.

    Tom

    Tom has the perfect balance of design and practical nous with a deep understanding of the behaviour and fabric of our tiles.

    Tom is our head of sales and go-to for technical queries. Splitting his time between York, Bristol and London, Tom is a trained furniture designer with career roots in design and manufacture.

    Tula

    Tula is our Bristol studio manager and designer. She is a bold, creative lover of all things antique with a particular love for French Interiors.

    Tula is a passionate designer, often pulling together contrasting schemes using daring combinations of different mediums to really make a statement

How It Works
1. Concept

Meet one of our designers virtually or in person to talk through your project and discuss initial ideas. We can make suggestions and send imagery of the tiles you love.

2. Design

You have the option for a follow up meeting if you want more time to chat through ideas, and we can also create visuals of your project for a fee. See your ideas come to life.

3. Finalise

Review visuals, talk through any changes, and finalise your project plan. We then place your order and keep you in updated on your order status.

What’s Included

Our design consultation is a free initial 20 minute conversation with one of our designers to discuss your project. They can be your impartial second opinion, help guide you on maximising space or they might be able to suggest something you may not have considered. There is no fee, and no obligation to purchase.

If you are looking for a full design service, where you can talk through your project in more depth and see visuals of our tiles in your space then you can book a follow-up design meeting for £100. This service includes a full set of visuals, mood boards and plans. This cost is refundable on orders over £1000.

We will chat through the designs with you and hope to help you make an informed decision. We're on hand to help whenever you need us!

A note from Lee

"Our team of designers can help you create your perfect interior. We are all passionate about producing timeless schemes.

I love to hear about exciting design concepts and have worked with a number of clients on bigger scale projects. If you would like to speak to me directly please feel free to contact me personally design@bertandmay.com"

Lee Thornley, Founder & Designer

Ready To Get Started?

Book an appointment at either our London, Bristol or York studio. If you would rather a virtual meeting just select the online option at the booking stage and we'll arrange to meet you via video call.

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