Online & In-Store Design Consultation

Tom is our head of sales and go-to for technical queries. Splitting his time between York and London, Tom is a trained furniture designer with career roots in design and manufacture. He has the perfect balance of design and practical nous with an in-depth understanding of the behaviour and fabric of our tiles. Having recently renovated his home in Nottingham with the majority of work done by his own hand to a beautiful result, Tom is our ultimate Swiss Army Knife.

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Nel is a creative with a particular love for texture and unique interior schemes. Based in our Chelsea showroom 5 days a week, Nel is always keen to tease out initial ideas and help form beautiful designs with our clients. If she is not working on projects, she is putting together mood boards to inspire and showcase our collections. Nel is the owner of Tayto, the resident Chelsea showroom corgi. 

We’ve known Louise for a while now and always felt her approach to design aligns closely with ours. “For me, it's important to approach every project objectively and start by considering the space, building, its use and location, before developing a response to that,” she says. “That's the most exciting part - the energy that builds until you find that starting point, which almost always comes from the client, even if they don't know it. It's about them and their environment, not my style.”

Sam is our man in the North. Based in our York showroom, Sam has a background in high-end design. He is also our inhouse digital creator so if you have difficulty visualising a certain tile colour or pattern within a project, he can bring this to life on screen. He has a brilliant eye for design and ability to hone ideas to guide clients through their project.

With a 10-year career spanning the fashion, accessories and interiors industries Claire has an all-round knowledge of product, colour and trends and loves nothing more than a spectacular before and after makeover! She has firsthand experience managing her own freelance projects, from single rooms to full house renovations and understands the build from behind the walls right through to the finishing touches. If you have a vision, she’ll relish in making it a reality using our beautiful tiles at the heart of the design. 

Rebecca has a well-rounded background, studying architecture before shifting focus to interiors, she has a strong grasp of the design process as a whole and a keen eye for detail. Creating beautiful interiors is always top priority whilst keeping one eye on the practical side. Every great design starts life as a beautiful moodboard and Rebecca loves combining colour, pattern and material into a palette of ideas, this is the bones of the design and one of the most important steps!

Emerald loves to bounce ideas back and forth with clients - running through schemes to create gorgeous, unique tile combinations. She loves creating physical moodboards to gain a better understanding of the overall look the client has in mind, pulling textures and colours to enhance the visuals of a scheme and help the client envisage their project.

Annie has a background in Furniture and Interior Design. An avid painter, she uses knowledge of colour and texture to pull together design schemes. Pulling together material palettes are Annie’s favourite way of presenting an initial design concept. Her favourite part of the customer journey is finding out a customer's project and collaborating ideas together.